Renewal time is decision time. It can be tempting to roll your janitorial contract over for another year without a second thought. But here’s the real headache: dealing with a cleaning company that’s not delivering, then being locked into a long-term agreement with them.

Before you auto-renew, pause and ask yourself if your cleaning service meets expectations. Renewal time is your chance to make changes, renegotiate, or adjust services so they match your facility’s current needs. Whether running a busy office, clinic, school, or any other property, asking the right questions now can save a year of frustration and keep your space looking its best.

Here’s a practical checklist of questions for facility managers to ask before signing that renewal. Grab a notepad and let’s get this right.

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